Technology Manager, AI

Let's start with the role

At Kaizen, we operate in verticals that represent the connection with our customers and the way we create sustainable growth and seamless entertainment experiences. Within this ecosystem, our AI department sits at the core of our innovation strategy. We strive to harness the power of modern AI algorithms to continuously improve our products and business performance. Our AI teams develop solutions ranging from fraud detection and personalized gaming recommendations to AI-powered copilots and CRM optimizations.

The Technology Manager works closely with the Head of Technology and leads part of the AI technology function. This role is responsible for ensuring that delivery, performance, and quality standards are met from both a people and product perspective in a sustainable manner. The role will oversee the delivery and operational excellence of two or more cross-functional AI teams.

As a Technology Manager, you will:

• Lead two or more cross-functional engineering teams (approximately 7–35 people), consisting of Data Scientists, Machine Learning Engineers, Data Engineers and Principal AI Engineers.
• Partner with Product, Platform, and Research teams to ensure high standards of AI product delivery, scalability, performance, and quality.
• Ensure alignment between AI initiatives and business objectives, translating strategy into execution.
• Maintain strong collaboration across verticals and technology lines to enable AI-driven innovation across the organization.
• Prioritize and enable teams to deliver high-quality AI products in a timely manner, removing impediments and managing dependencies.
• Provide operational direction for AI systems, infrastructure, and ML lifecycle processes (development, deployment, monitoring).
• Maintain the AI technology roadmap, balancing innovation with scalability and management of technical debt.
• Foster a culture of continuous learning, experimentation, and employee growth while ensuring high retention and engagement.
• Take ownership of team staffing by identifying capability gaps, prioritizing hiring needs, and actively participating in recruitment.
• Provide strong leadership, mentorship, and performance management within autonomous, self-driven teams.

What you’ll bring:

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience).
• 5–7+ years of experience in a similar leadership position, managing software engineering and/or AI/ML teams.
• Strong understanding of AI/ML product development lifecycle and data-driven systems.
• Experience working with cross-functional, autonomous teams in a fast-paced environment.
• Strong leadership and decision-making skills, with the ability to balance innovation and delivery.
• Exceptional interpersonal skills, including facilitation, negotiation, and stakeholder management.
• Experience in international environments and remote team collaboration is a strong plus.
• Excellent communication, planning, and organizational skills.

Kaizen Gaming Perks

🕑 We offer both work from the office (hybrid model).🏃 A buddy will support you with your onboarding.💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.📚 Unlimited access to Udemy & continuous training for all your learning and development needs.💰 Monthly allowance for lunch & commuting expenses.💻Nice rigs - 2.5K monitor, latest i7, tons of RAM, fast SSD.⭐Clear career paths & a developmental 360° feedback framework.