Offices in Greece | Kaizen Gaming

1

This is where some cool stuff happens. Our Commercial team handles new Sponsorships, commercial deals and affiliate management, while fostering our extroversion and bonds with many stakeholders per market. They promote our brand products and make sure we have a strong presence across the markets we operate in.

2

CRM is all about creating, developing, and executing all strategic engagement initiatives across our markets. The team designs and implements marketing strategies using advanced segmentation tools, working across all verticals within the customer journey. Their primary goal is to provide guidance on how to maximise current and prospective relationships with our customers.

3

Our Human Resources team is all about People! It consists of People Operations, Talent Acquisition, Learning & Development, Human Resources Business Partners. These teams make sure they cater to our Kaizeners needs, hiring great talent and developing our people and supporting their career paths across the world.

4

Working with some of the most challenging projects and cutting-edge technologies, our tech teams are shaping our products and the future of our organisation. They work agile on tech solutions divided into 6 product verticals (Rewards & Comms, Accounts & Services, Sportsbook, Gaming & Experience, Platform, Core Tech). All of these belong to the tech & product umbrella, ensuring we create a consistent product strategy while building our own tech.

5

The team that secures all our financial processes and needs, tending to Kaizen Gaming's budget and allocation, monitoring and handling expenses and vendor payments. They also handle accounting as well as reporting in line with our global strategy and monitoring each market's performance, growth and results.

6

The team's mission is to make Kaizen Gaming great though building, establishing and activating our corporate and employer brand on an international level. Public Relations & Media, Employer Branding, Corporate Social Responsibility, Internal Communications & Events are all part of the Corporate Communications team.

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The team ensures that we're always acting within the given legal and regulatory frameworks, either internally or externally. Supporting our needs globally they handle all legal-related processes and projects.

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The team that oversees and handles all of our vendor deals and contracts. We've got a lot going on, so they make sure all terms and small letters are being followed, while creating a strong network of collaborators that support our various needs.

9

Our biggest and fastest-growing department! This team is all about offering the best customer experience and an exciting customer journey to millions of people across the globe who choose us for their entertainment. They handle each query and resolve any problems, always being there to listen to our customers and their needs.

10

We want to make sure all our customers have a smooth and long journey with us. The Client Operations team handles all their documents, onboards them onto our apps and ensures their withdrawals and payments based on their activity. Risk and Fraud detection is also within their scope.

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Totally giving sense to the term: being live 24/7! The Trading team consists of Pre-events trading, In-Play trading, Trading Operations and Sportsbook Integrity. Each one of them handles different stages of the gaming live activity, events' and odds' creation, risk management and more.

12

With so many markets under our business scope, and being 100% digital, we make sure we comply with all regulatory frameworks and data protection needs. The team audits new markets in terms of regulation, while preparing also our next steps, making sure we're fully in line with regulator's needs. Our Responsible Gaming team is part of the Compliance department.

13

The team designs and deploys of 360 marketing & brand communication campaigns, focused on our product brands (Betano & Stoiximan). They also manage our affiliates’ network, performance reporting, digital ads, development of marketing strategies. What's more? They collaborate with creative and communication agencies, while planning and implementing influencer and other marketing activities.

14

Our Information needs to be secure. We all agree with that! So, the Information Security team has a crucial role to play within numerous projects and processes, from safeguarding integrations with a new tool to protecting sensitive business information from modification, disruption, destruction, and inspection.

15

The team that makes everything optimized! The Operational Excellence team identifies bottlenecks or obstacles within our day-to-day processes or activities and removes them, automating and optimizing our ways of working and interacting, within departments or cross-departmentaly.

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Driving our growth strategy through expansion to new jurisdictions and through safeguarding sustainable and profitable operations in the existing international markets. This is the team that sees first-hand which countries are going to be up next for Kaizen Gaming to launch its awesome products and services.

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With them by our side, we make data speak! The Business Intelligence & Analytics team supports all departments, ensuring that all reporting, analysis, and insights needs are met properly. Leading where? Of course to helping us make data driven decisions at all times.

18

Looking for numerous exciting projects to handle? This is the team behind organizing and running company-wide projects, for challenging initiatives and for growing our future business. They run end-to-end project management processes, overviewing progress and marking milestones to completion.

Greece

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