Operational Excellence Partner

Let's start with the role

As an Operational Excellence Partner, you will join a team that drives Continuous Improvement in the company. Our aim is to enable Kaizen Gaming to scale efficiently and effectively. You will be focusing on OpEx practices such as Process & Teams optimization, KPI design and insights and transformation in our current operating models. You will be part of a pioneering Kaizen team for which sky's the limit.

As an Operational Excellence Partner you will be responsible for:

• Business Process modeling and analysis:
• Collaborate with Subject Matter Experts to achieve end to end process mapping
• Identify inefficiencies/wastes/optimization opportunities
• Lead teams to root cause problem solving
• Create and manage related documentation
• Business Process metrics:
• Define KPIs, in collaboration with the business, to measure and analyze current state
• Design of control dashboards, in collaboration with BI, to control processes and  monitor progress
• Optimization/transformation:
• Prioritize and specify improvements
• Run/Support the optimization projects in all of the following ways: Stakeholder management, change management, requirements definition for tools (re)design, etc.
• Collaborate with the Automation team to deliver quick wins using RPA
• Measure KPI impact and calculate expected benefits
• Present project progress and report results directly to Senior members of the Management Team (Heads, Directors, C-levels)
• Be an ambassador of Operational Excellence efforts to better serve our customers (both internal and external)

What you’ll bring

• 1-3 years of hands-on work experience in OpEx methodologies either internally or as a consultant
• Ability to capture and understand activities across business units/departments in a fast paced and changing environment
• Very strong analytical and problem-solving skills
• Experience in setting process KPIs, analyzing data and extracting insights
• Excellent follow up, prioritization and attention to detail skills
• Excellent communication skills (written and verbal, greek and english); comfortable in front of all levels of the organization, as well as external partners
• Bachelor's degree in Management, Engineering, Applied Sciences or related field. A complementary Masters degree
• Acquired Lean Six Sigma certification will be considered a plus