Junior Learning & Development Specialist

Let's start with the role

Our global Learning & Development team is responsible for the onboarding, upskilling and reskilling of our 2.700+ employees across all our global locations. The L&D Admin is responsible to effectively manage daily administrative support to the Learning and Development  team.

• Act as the main point of contact for all training queries throughout the organisation
• Provide day-to-day support for L&D Specialists
• Be responsible for the administration cycle of all training programs: 
• Coordinate with the chosen vendor the contract and the program specifics 
• Handle all the prerequisites before the delivery of a program (e.g. invitation/ communication to participants, program overview creation, participants list finalization and calendars booking)
• Reassure that the delivery of the program goes as planned 
• Handle the after training service (send the evaluation survey, collect results, and update the metrics report) 
• Keep all L&D Metrics/Programs updated (satisfaction rate, participation rate, training hours per employee, cost per employee, actual spent vs budget etc.)
• Assist in the e-learning plan deployment (assign e-learning paths to specific groups, monitor/report participation and boost engagement)
• Be responsible for the administration and coordination of talent development programs
• Coordinate the delivery of individual development plans
• Coordinate all the invoices -from the invoice intake, PO creation to the invoice settlement, filing and reporting 
• Organise training room venues, accommodation, transport and catering for training attendees

What you’ll bring:

• Good MS Office with some exposure to learning management and/or HR systems
• Proficient knowledge of English Language is essential
• MSc in HR is essential; +1 year experience in a similar role is a plus
• Excellent organizational skills 
• Ability to communicate well with people at all levels of the business (written and verbally)
• Strong customer focus with exceptional customer service skills
• Aptitude for numerical and data analysis
• A self-starter with a can-do attitude and willingness to take on multiple tasks and projects in a fast paced environment with tight deadlines